College of Postgraduate Studies
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Having trouble with payments, applications, or your account? Tell us what happened and our support team will get it sorted — no login required.
Report a new issue
Payment didn't go through, a form won't submit, or something else isn't working. Describe the problem and we'll email you a reference to follow up.
Start a reportTrack an existing ticket
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Check statusHow it works
Three simple steps from report to resolution.
Tell us what happened
Describe the issue with a short summary and any details that help us understand it. Attach a screenshot if you have one.
Get a reference number
We'll email you a unique ticket reference right away so you can follow up at any time — no account needed.
Track progress and replies
Use your reference code and email to check status updates and messages from our support team at any time.
Common things we help with
- Payment or transaction not reflecting
- Application form won't submit
- Trouble logging into your account
- Site error or broken page
- Anything else you'd like us to look into
Most reports get a first response within 24–48 hours.